IHC Job Openings


 

Title: Executive Director

The Position and Priorities
The Executive Director will inherit an organization with a powerful brand and a strong reputation in the community. Yet the organization requires significant transformation to achieve its vision of increasing positive community impact and normalizing operations. The Executive Director guides IHC’s strategic direction and is responsible for organizing, motivating and engaging people who want to amplify the organization’s impact in the focus areas noted above. S/he will lead, organize, and mobilize staff members, community members, outside community partners, trustees and volunteers to achieve agreed goals.

Near-term priorities for the first 12-18 months of the new Executive Director include:

  • Take time to communicate with all the various levels of involvement in the organization,including the members, officers, trustees, staff and community partners; form a genuine connection with all levels, honoring the various perspectives and identifying unifying themes.
  • Continued focus on completing the hiring and orientation of key administrative positions to stabilize operations, including bringing the dispersed staffing into alignment as one team working toward collective goals. Begin to focus on implementation of a standardized salary administration program that is uniform and in keeping with area norms for nonprofits.
  • Actively lead and participate in the Board of Trustees’ efforts toward developing a comprehensive and achievable Strategic Planbuilding on the good work of the various missions and initiatives and laying out a multi-year plan for improvement in efficiency and effectiveness in identified areas of focus.
  • Stabilize struggling missions and capitalize on the capacity of productive missions to achieve overall positive contributions to the organization and the broad communityto enable effective collaboration with a goal of leveraging the greatest possible collective impact in implementing the strategic plan.
  • Achieve efficiencies in the use of facilities and achieve highest and best use of real estate and/or other assetsthat can feasibly be expected to raise significant, new, sustainable resources to achieve collective impact. Take advantage of the opportunity and latitude granted by the board to launch innovative approaches to fund development within IHC’s philanthropic environment, and play the leading role in implementing the new revenue/development plans.
  • Align staff and volunteer leadership with updated strategiesfor broad impact, manage the necessary change process, and build a collaborative, high performing staff and board team to implement the impact plan.
  • Build a shared leadership team with defined roles and directed, coordinated impactcomprising the ED, President and Board Chair as a unified team with discrete areas of responsibility.

Experience, Skills and Attributes
The Executive Director must personify the mission of Immaculate Heart Community. He/she will demonstrate a passion and commitment for the mission, Decrees, and core values of the IHC, and will create a culture of enthusiasm and energetic commitment to the mission of IHC. Reporting to the Board of Trustees, the ED provides vision and leadership to the organization, and is responsible for the overall management, fundraising, accountability, and administration of the organization to ensure the organization achieves its goals, according to board approved policies and procedures.

Ideal candidates for this position will be passionate about IHC’s mission and actively work to understand and honor its rich traditions. He/she will oversee and direct the fundraising, programming, organizational leadership, fiscal and management activities needed to achieve the mission. The ideal candidate will have proven fundraising and nonprofit management skills, and be an inspirational and collaborative team builder. The ED must exhibit a facilitative leadership style, active listening with a diverse group of people, a transparent work ethic, and openness in considering and valuing the contributions of many in a collective impact effort. Essential qualifications include:

  • A Master’s degree from an accredited college or university in a field related to IHC mission and services. Educational qualifications may be waived depending on work history;
  • Eight to ten years of experience in senior nonprofit administration with knowledge or experience in the Human Services field, including fundraising, planning, budgeting, and fiscal management and a minimum of three years of experience as chief executive officer;
  • The ability to work effectively and proactively with a complex organization with diverse programs in multiple sites with demonstrated skills in management of multiple service lines;
  • Excellent verbal and written skills in order to effectively communicate and work with individuals at varied levels and backgrounds, and ability to utilize multiple media to communicate;
  • Collaborative leadership style and attention to staff equity and professional development;
  • Knowledge of non-profit management and human resources best practices, laws and regulations;
  • Strong change management skills to build effective community- and organization-wide systems and structures to raise funds and create impact;
  • Demonstrated leadership skills in inspiring, empowering, and developing current and future staff to achieve strategic organizational goals, and experience implementing performance management and/or accountability systems;
  • A proven track record of fundraising and relationship development; ability to successfully develop new revenue sources within the local market conditions;
  • Excellent written and oral communication skills at all levels, with staff, board, and community stakeholders;
  • Demonstrated effectiveness in inspiring support and confidence, representing organizational vision, mission, goals, and outcomes to a diverse group of stakeholders in a variety of venues.

Job Requirements

  • Valid driver’s license, safe driving record, current vehicle insurance, and ability to use personal vehicle for IHC business
  • Willingness to travel within IHC’s service area, and beyond for conferences, etc.
  • Must be able to pass criminal background check

Working Conditions

Work is performed typically in an office environment and a variety of settings among diverse stakeholders and audiences. A considerable amount of time will be spent in meetings, at a computer screen for extended periods, at IHC events, and visiting dispersed ministries while interfacing with collaborators. Frequent use of electronic media will be required to communicate with stakeholders. Frequently work outside normal working hours and will drive due to work to be performed with donors and other stakeholders in the community. Occasional travel out of town and out of state will be required.

IHC is an equal opportunity employer. It is the policy of IHC not to discriminate against any employee or any applicant for employment because of age, race, religion, color, handicap, sex, physical condition, developmental disability, sexual orientation/affectional preference, gender identity or national origin.

Please send resume to: careers@immaculateheartcommunity.org or fax to 323-785-1561

 


 

Title: Central Office Administrator

Reports To: Director
Employment Category: 30 – 40 Hours Full-Time / Hourly
FLSA Status: Non-Exempt
Ministry: Center for Spiritual Renewal

SUMMARY: The Central Office Administrator will be responsible for administrating and coordinating the daily business / operational functions of the CSR Office with the support of Central Office Support Staff. S/he will also be responsible for providing daily supervision to the CSR Bookkeeper and Housekeeping Staff. As part of the team, CSR staff and larger La Casa staff, s/he will play a critical role in the creation of “a sanctuary of peace” for all who come to the Center and La Casa by providing sensitive and competent guest services, as well as dependable and efficient operational support.

RESPONSIBILITIES:

Office Operations:

  • Answering the phones, taking individual reservations, applying changes, cancelations, transfers, offer and track scholarship requests, forms and questionnaires, gift certificates, noting dietary restrictions, special needs, special requests, vetting guests that CSR is not equipped to serve, and using both Google and Outlook calendars programs to coordinate internal operations at CSR and shared operations with La Casa.
  • Taking CSR Center Group reservations (not Hosted Groups), e.g., Beth Cook Yoga.
  • Booking and managing reservations using the Rezovation program, including troubleshooting when issues arise.
  • Working closely as part of the Reservation team with other office administrators.
  • Managing regular data entry /Mailing Lists/Donor Lists/Constant Contact list, etc.
  • Running credit cards/end of day batch report.
  • Receiving, processing, and tracking donations in Rez and donation book.
  • Working with the CSR and La Casa bookkeepers insure sound fiscal management.
  • Communicating important information between kitchen, housekeeping and hosting as changes occur (which often are last minute).
  • Being available to provide quality guest relations/guest services in office, in the house and on grounds at all times.
  • Available and present for/to guest needs, be they logistical, emotional, physical, and/or spiritual; offering appropriate services such as spiritual direction, Sand tray, massage, etc.
  • Responding to LCDM Conference Office requests for CSR overflow rooms and Terrace Room usage.
  • Communicating with LCDM Building and Grounds Coordinator and Facilities Coordinator for ongoing repairs as well as in emergencies.
  • Attending to IT systems maintenance and troubleshooting.
  • Monitor Impulse phone system maintenance and troubleshooting.
  • Coordinate and communicate all pertinent information with persons serving as night presence.
  • Working gracefully with any office volunteers.
  • Furthering the mission through direct contact with guests, thus creating and maintaining a feedback loop of guest experiences back into the collegial co-creation of CSR.

Other Primary Responsibilities include the following:

  • Provide daily supervision to the CSR Bookkeeper and CSR Housekeeper, working with LCDM to insure backup and support.
  • Office + house supplies, inventory and purchases.
  • IT-FTI support services.
  • Payroll (in coordination with LC Bookkeeper and IHC HR office).
  • Post Office deliveries.
  • Collecting paychecks from LC Bookkeeper and distributing pay checks to staff.
  • Confirm forms for vacation/time off/sick leave/personal days etc.
  • Manage and assist in creating scholarship reports.
  • Tracking and communicating staff scheduling and updates/changes.
  • Updating and consolidating office procedures into one current reference manual.
  • Vendor billing and payments, as well as online accounts (e.g., RetreatFinder, Constant Contact, etc.)
  • Work with Co-Director and CSR staff to develop and track budget development and reconciliation.
  • Manage, create, and update CSR forms as needed.
  • In coordination with CSR Spiritual Retreat Director, coordinate schedule and tasks for garden and special project workers (e.g., Bill Palmisano).
  • Oversee the maintenance services of outside vendors, including SB Pest Control, Matilija water filter service, Crocker heating, refrigerator and freezer repair companies, etc.
  • Develop, maintain and coordinate emergency procedures for CSR.
  • Be an ongoing link with LCDM staff at shared functions and integration meetings.
  • Other duties, as assigned by the Director.

Physical Requirements:
The Central Office Administrator will spend long hours sitting, using office equipment and computers, which includes repetitive hand motion. The Central Office Administrator may also have to do some light lifting of supplies and materials from time to time no greater than 20 lbs, and walk on uneven surfaces.

Environment:
Usual office working conditions. The noise level in the work environment is typical of most office environments. Minimum physical exertion.

Must have the following skills:

  • Oral, Written and Technical Communication skills
  • Strong Interpersonal Relationship skills
  • Customer Service
  • Planning
  • Research
  • Problem Solving
  • Multi-tasking
  • Organization
  • Detail-Oriented
  • Time Management
  • Computer Literacy
  • Reliable and accountable

Education/Experience:

  • Bachelor’s degree and/or five years' of office management / administrative experience, preferably in a spiritual retreat center setting.
  • A minimum of one year of supervisory experience.
  • A minimum of one year of database management experience.
  • Basic knowledge of QuickBooks accounting software and/or bookkeeping systems.
  • Good understanding of basic office procedures and best practices.
  • Ability to work independently, as well as in a team environment.
  • Intermediate to advanced proficiency in Microsoft Office, specifically Word and Excel

The Immaculate Heart Community is an Equal Opportunity Employer, M/F/D/V.
Please send resume to: careers@immaculateheartcommunity.org or fax to 323-785-1561

 


 

Title: Sous Chef and Morning Host

Hours: Part-time (25-29 hours per week - flexible)
Rate of pay: $15.00-$17.00
DOE Benefits: Attendance at LCDM programs

Description: The Sous Chef and Morning Host position supports the mission of the Center for Spiritual Renewal by preparing breakfast and lunch meals, performing other kitchen duties, and providing a hosting presence for retreat guests. The Sous Chef is responsible for various kitchen operations, and depending on experience and training, be able to lead kitchen operations in the absence of Head Chef.

Duties:

  • Plans and prepares breakfast or brunch Wednesday–Sunday, with 1-2 weekly lunches
  • Able to occasionally also work Monday brunch shifts to accommodate varying group schedules
  • Responsible for the planning, preparation, and cleanup of meals (includes dishwashing)
  • Bakes quick breads, cookies, granola, frittatas, and desserts
  • Makes salads, dressings, soups, and healthy lunch dishes that accommodate a range of dietary restrictions using knowledge of nutrition and creative use of CSR garden produce
  • Preps for Head Chef during shift (as needed)
  • Maintains kitchen and dining room in an organized, safe, and sanitary manner The Morning Host supports retreat guests during morning shift by answering questions, providing hospitality, and being available as a morning hosting presence until office staff arrive.

Reports to: Head Chef/Kitchen Manager

Qualifications:

  • Committed to working in an interfaith retreat setting
  • Excellent communication and customer service skills
  • Detail-oriented and organized
  • Proficient cook able to read recipes, plan menus, and serve groups of 8-20
  • Willing to work with allergy and dietary restrictions; familiar with special diets a plus
  • Practices kitchen safety and sanitation, with minimum of CA Foodhandler’s Card
  • Able to work a flexible schedule depending on group size and dates
  • Desire to contribute to the quiet atmosphere of CSR in support of retreat guests
  • Committed to the La Casa de Maria mission and values as a ‘sanctuary of peace

The Immaculate Heart Community is an Equal Opportunity Employer, M/F/D/V.

Please send resume to:
careers@immaculateheartcommunity.org or fax to 323-785-1561

 


 

Title: Housekeeper

Hours Per Week: Part-Time, Up To 25 Hours Per Week
Pay Rate: $13.00 Per Hour
Accountable To: Housekeeping Coordinator

Summary: The Housekeeping Staff will work to support the mission of La Casa de Maria and its Center for Spiritual Renewal by participating in the creation of an environment that is a nourishing place of peace for our guests. Under the direct supervision of the Housekeeping Coordinator, she/he prepares and maintains the cleanliness and of the interior spaces that serve the needs of the guests and staff of the retreat center.

Responsibilities:

  • Retreat Rooms - Responsible for the regular cleaning and set lip of the sleeping rooms, including: making beds, dusting, vacuuming emptying the trash, cleaning bathrooms and setting up appropriate supplies. Periodic tasks include cleaning windows, screens, fixtures, bedspreads, and blankets.
  • Dorms - Responsible for the regular cleaning and set lip of the dorm sleeping rooms, including: making beds, dusting, vacuuming, emptying the trash, cleaning bathrooms, setting up appropriate supplies, and cleaning kitchen and dining room, where applicable.
  • Meeting Rooms - Responsible for cleaning and set up of meeting rooms, including cleaning the floors, vacuuming carpets, spot cleaning carpets and upholstered chairs, cleaning bathrooms, kitchen areas, windows, doors, closets, and arranging furniture and equipment per set lip instructions.
  • Chapels - Responsible for the scheduled and regular cleaning and set up of the Chapels. The tasks include cleaning floors, vacuuming carpets, spot cleaning carpets, maintaining the sacristy, cleaning bathrooms, and arranging furniture and equipment per set lip instructions.
  • Linen Room and Housekeeping Closets - Responsible for implementing the regular cleaning and organizing of closets; inventories and orders supplies.
  • Health and Safety – Responsible for carrying out his/her duties in a manner that promotes his/her physical well-being and personal capacities. Will use products and procedures that protect his/her own health, the health of all guests and the health of our environment.

Experience and Qualifications:

  • One to three years' experience providing professional housekeeping in a retreat or hotel environment.
  • Good organizational and time-management skills.
  • Demonstrated ability and commitment to work as a member of a team.
  • Ability to work a flexible schedule.
  • Good interpersonal skills, listening and verbal communications skills.

The Immaculate Heart Community is an Equal Opportunity Employer, M/F/D/V.

Please send resume to:
careers@immaculateheartcommunity.org or fax to 323-785-1561