IHC Job Openings


 

Title: Grounds Keeper

SALARY: $13.00-$15.00/hour.  Non-exempt.
HOURS PER WEEK: 40.  May include weekends and holidays
ACCOUNTABLE TO: Building & Grounds Coordinator
Ministry: La Casa de Maria

PRINCIPLE RESPONSIBILITY
By maintaining the grounds of the retreat center, the Grounds Keeper will support the mission of La Casa de Maria to create an environment that is “a sanctuary of peace” for our guests.  In light of La Casa’s commitment to “a whole, healthful earth” the Grounds Keeper will maintain the grounds using materials and practices that are environmentally sound and healthful for our guests and staff.

PRIMARY DUTIES:

Office Operations:

  • Implements the daily, weekly, monthly and periodic grounds maintenance work.
  • Garden areas – Is responsible for watering, weeding, mulching, planting, fertilizing and cleaning.
  • Lawns – Is responsible for maintaining the lawn areas, watering, weeding, fertilizing and cutting.
  • Trees and hedges – Is responsible for pruning, fertilizing, watering and firewood gathering.
  • Irrigation – Is responsible for installing, maintaining and operating the irrigation system, with a goal of water conservation.
  • Maintains grounds equipment in excellent condition and keeps required inventory of materials.
  • Environmental Sustainability -- Is responsible for maintaining green practices throughout the grounds, using products and procedures that protect the health of the staff, the guests and the land.  
  • Swimming pool – Is responsible for cleaning and maintaining the pool, its filtration system and immediate surrounding area.
  • Recycling and waste management – Is responsible for gathering waste and recycling from various locations and transporting them to the proper disposal area.
  • Assistance to Buildings and Housekeeping Staff – Is responsible for providing assistance as needed, moving furniture, equipment, and other materials provided for the guests.  
  • Other duties as assigned by the Building and Grounds Coordinator

MINIMUM QUALIFICATIONS:

    • Three to five years’ experience in grounds maintenance situations.
    • Physical stamina—Ability to move freely—walking, bending, standing, reaching, climbing, crawling, kneeling, and lifting 50 pounds without assistance.
    • Good organizational skills, punctuality,
    • Demonstrated ability and commitment to work as a member of a team.
    • Good interpersonal skills, listening and verbal communications.  Preferably bilingual, English-Spanish, but Spanish only okay.
    • A commitment to the La Casa de Maria mission and values.

The Immaculate Heart Community is an Equal Opportunity Employer, M/F/D/V.
Please send resume to: careers@immaculateheartcommunity.org or fax to 323-785-1561

 


 

Title: Housekeeper/Houseman

Hours Per Week: Part-Time, Includes Weekends
Pay Rate: $13.00 Per Hour, Non-Exempt
Reports To: Housekeeping Coordinator
Ministry: La Casa de Maria

PRINCIPLE RESPONSIBILITY:
The housekeeping staff will work to support the mission of La Casa de Maria and its Center for Spiritual Renewal by participating in the creation of an environment that is a nourishing place of peace for our guests. Under the direct supervision of the Housekeeping Coordinator, she/he prepares and maintains the cleanliness and of the interior spaces that serve the needs of the guests and staff of the retreat center.

AVAILABILITY: La Casa’s greatest need is on Fridays and Sundays. Candidates could fill one or both of those 8 – hour shifts.


PRIMARY DUTIES:

  • Retreat Rooms and Dorms – Is responsible for the scheduled cleaning and set up of the sleeping rooms and dorms, including making beds, dusting, vacuuming, emptying trash, cleaning bathrooms and kitchens (where applicable), and setting up equipment and supplies. Periodic tasks include cleaning interior windows and fixtures, washing bedspreads, blankets and pillows, wiping down exterior corridor railings, and sweeping walkways.
  • Meeting Rooms - Is responsible for cleaning and set up of meeting rooms, including cleaning the floors and carpets, spot cleaning carpets and upholstered chairs, cleaning bathrooms, kitchen areas, windows, doors, closets, and arranging furniture and equipment per set up instructions.
  • Chapels – Is responsible for the scheduled and regular cleaning and set up of the chapels. The tasks include cleaning floors and carpets, spot cleaning carpets, maintaining the sacristy, cleaning bathrooms, and arranging furniture and equipment per set up instructions.
  • Linen Room and Housekeeping Closets – Is responsible for the regular cleaning and organizing of housekeeping closets and for the processing of clean linens
  • Health and Safety – Is responsible for carrying out his/her duties in a manner that promotes his/her physical well-being and personal capacities. Will use only those products that protect the health of the staff, the guests, and the environment.

MINIMUM QUALIFICATIONS:

  • One to three years’ experience in professional housekeeping situations.
  • Good organizational skills, punctuality,
  • Demonstrated ability and commitment to work as a member of a team.
  • Ability to work a varied schedule—weekdays, weekends, and holidays
  • Physical stamina--Ability to move freely--walking, bending, standing, reaching, climbing, crawling, kneeling,
    and lifting up to 30 pounds
  • Ability to work quickly and efficiently,
  • Good interpersonal skills, listening and verbal communications. Bi-lingual a plus.
  • A commitment to the La Casa de Maria mission and the values which underlie that mission.

The Immaculate Heart Community is an Equal Opportunity Employer, M/F/D/V.

Please send resume to:
careers@immaculateheartcommunity.org or fax to 323-785-1561


 

TITLE: Host – Part-time

HOURS PER WEEK: 0-24 Hours Per Week, Some Weekends Required
PAY RATE: $12 - $14 Hourly
MINISTRY: La Casa de Maria Retreat Center, Santa Barbara, CA
ACCOUNTABLE TO: Host Coordinator

SUMMARY:
La Casa de Maria, a ministry of the Immaculate Heart Community, is an interfaith retreat and conference center located in Santa Barbara, CA. We are seeking a part-time, occasional, Host. The Host is responsible for creating a nourishing place of peace for all who come to La Casa de Maria through hospitality and superior customer service. The Host is also responsible for providing general support for groups and programs.

RESPONSIBILTIES:

  • Reception – answers the telephones, assists callers, redirects calls, records and distributes messages.
  • Hospitality – greets guests cordially, assists them with their needs, acquires emergency information, checks them in and out of rooms, and orients them to the property.
  • Support for groups and programs – reviews the flow chart and room chart, coordinates with the group leaders, monitors numbers in groups, gives the welcome speech, communicates with the kitchen and housekeeping staff, updates invoices, and gives the evaluation form to leader.
  • Support for La Casa programs – assists registrar with any program needs—participant registration, participant lists, evaluation forms, refreshments, etc.
  • Establishes a smooth transition for next host on staff – documents information they will need to know
  • Safety – Protects the safety of the guests, the property, and the retreat environment, enforces the noise curfew, has an awareness of who is on the grounds, takes care of simple maintenance needs, secures meeting and sleeping rooms when vacated, monitors the lighting of appropriate areas after dark, is familiar with first aid supplies, and is responsible for carrying out an emergency plan when needed.
  • Provides audio-visual support.

Experience and Qualifications:

  • At least 1 year of demonstrated work experience in customer service.
  • Excellent work habits: punctual, reliable, cooperative attitude, team-player.
  • Ability to work with minimal supervision; takes initiative.
  • Computer literacy with Word and data entry programs.
  • Good communication skills with staff and guests of the retreat center.
  • Commitment to the mission and values of La Casa de Maria and the Immaculate Heart Community.

The Immaculate Heart Community is an Equal Opportunity Employer, M/F/D/V.

Please send resume to:
careers@immaculateheartcommunity.org or fax to 323-785-1561


 

Job Title: Center Coordinator

Reports To: Director
Employment Category: 40 Hours Full-Time / Salaried
FLSA Status: Exempt
Ministry: Center for Spiritual Renewal

SUMMARY:
The Center Coordinator will be responsible for supervising, administrating, and coordinating the daily business, operational, and program functions of the CSR Office with the support of Central Office Staff. S/he will also be responsible for providing daily supervision to the CSR Spiritual Director, Bookkeeper, Housekeeping Staff, day and nighttime hosting, and all Center volunteers. As part of the team, CSR staff and the larger La Casa staff, s/he will play a critical role in the creation of “a sanctuary of peace” for all who come to the Center and La Casa by providing sensitive and competent guest services, as well as dependable and efficient operational support. S/he will ensure the program content and quality are in line with the mission of CSR and guest relations are provided with the utmost care to guest and their needs. In addition, s/he will be an active participant in the continued integration of CSR and La Casa’s functions.

RESPONSIBILITIES:

Guest Relations:

  • Along with all CSR staff, responsible for setting the tone for the retreat experience by creating a sacred and peaceful environment for guest.
  • Manage guest relations to ensure an atmosphere of hospitality to all guests.
  • Provide back-up dinner presence, offering welcome and orientation to guests, as needed.

Programming:

  • Oversee the planning, implementation and evaluation of the Center for Spiritual Renewal programming.
  • Ensure the programs and services offered by the Center for Spiritual Renewal contribute to the mission of the ministry.
  • Monitor the delivery of the programs, services and events of the Center for Spiritual Renewal to maintain or improve quality.
  • Identify opportunities and foster relationships to develop / expand programming and services to better serve the needs of guests.
  • Prepare reports for any Center for Spiritual Renewal Scholarship Programs, including Angell Foundation and the Carol Carrig Fund.

Financial:

  • Work with the CSR and La Casa bookkeepers to insure sound fiscal management, including running credit cards/end of day batch report, and ensure vendor billing and payments, as well as online accounts (e.g., RetreatFinder, Constant Contact, etc.) are handled.
  • Work with Director and CSR staff to develop and track budget development and reconciliation.
  • Oversee the maintenance services of outside vendors, including SB Pest Control, Matilija water filter service, Crocker heating, refrigerator and freezer repair companies, etc.
  • Participate in developing and reconciling budgets for programs and retreats, as needed.
  • Work with Director and CSR Development Lead on program related sponsorships, grants and contributions.

Supervision:

  • Supervise all Center Staff, which includes hiring, training, disciplining, and terminating staff as needed with the support of the Director and Human Resources.
  • Develop and oversee hosting procedures.
  • Oversee Host staff schedule and calendar, and perform all hosting tasks in coordination with other staff.
  • Welcome new volunteers and, in concert with other staff, oversee their work.
  • Oversee implementation of Payroll (in coordination with LC Bookkeeper and HR office) and pay check distribution.
  • Oversee and manage the coordination of all leave requests and documentation: vacation, time off, sick leave, and personal days. Track and communicate staff scheduling and updates/changes.
  • Coordinate staff and volunteer schedule for garden and special projects.

Outreach:

  • Work with the CSR Development Lead to develop and implement fundraising and marketing strategies.
  • Support the marketing and development efforts of the Center, including social media and Constant Contact, and coordination with the broader La Casa marketing efforts.
  • Develop Center for Spiritual Renewal content for Immaculate Heart Community monthly and quarterly publications and La Casa de Maria brochures and marketing materials, asking for contributions from CSR Spiritual Director when appropriate.
  • Create content for CSR website and, in coordination with staff, keep information current.
  • Maintain relationships with guests by sending “Thank You” letters and other marketing communications.
  • Be available to lead tours of the building.
  • Lead the staff for special events, e.g., work weekends, holiday events, etc.
  • Represent the Center for Spiritual Renewal at community activities to enhance the ministry's community presence and share information on programming, as needed.

Office Operations:

  • Participate in all central office functions as a part of the office team: answering the phones, taking individual and group reservations, applying changes, cancelations, transfers, offer and track scholarship requests, forms and questionnaires, gift certificates, noting dietary restrictions, special needs, special requests, vetting guests, and using both Google and Outlook calendars programs to coordinate internal activities.
  • Manage regular data entry for Mailing Lists, Donor Lists, and Constant Contact list, including receiving, processing, and tracking donations.
  • Communicating important information between kitchen, housekeeping and hosting as changes occur (which often are last minute).
  • Provide key coordination to broader La Casa de Maria operations, including: responding to LCDM Conference Office requests for Center guest and meeting room use, communicating with LCDM Building and Grounds Coordinator and Facilities Coordinator for ongoing repairs as well as in emergencies, and serving as an ongoing link with LCDM staff at shared functions and integration meetings.
  • Attending to IT and phone systems maintenance and troubleshooting.
  • Maintain office and house supplies, inventory and purchases, incoordination with other staff.
  • Update and consolidate office procedures into one current reference manual.
  • Manage, create, and update CSR forms as needed.
  • Develop, maintain and coordinate emergency procedures for CSR.

Other:

  • Collaborate with CSR staff and Director to ensure the fulfillment of the Center for Spiritual Renewal mission.
  • Provide necessary reports and data for meetings, as needed.
  • Attend internal and external meetings, training and conferences as directed. This includes weekly La Casa staff coffee hours, La Casa Leadership Team meetings, and other meetings at the direction of the Director.
  • Create staff development opportunities, in cooperation with Director
  • Special projects and other duties as assigned by Director.

Physical Requirements: The Central Office Administrator will spend long hours sitting, using office equipment and computers, which includes repetitive hand motion. The Center Coordinator may also have to do some light lifting of supplies and materials from time to time no greater than 30lbs, and walk on uneven surfaces.

Environment: Usual office working conditions. The noise level in the work environment is typical of most office environments. Minimum physical exertion.

Hours: Must be available to work some evenings and weekends, as needed to support Center operations. Ideal work schedule would be Tuesday – Friday, and Sunday.

Skills:

  1. Oral, Written and Technical Communication skills
  2. Strong Interpersonal Relationship skills
  3. Customer Service
  4. Planning
  5. Research
  6. Problem Solving
  7. Multi-tasking
  8. Organization
  9. Detail-Oriented
  10. Time Management
  11. Computer Literacy
  12. Reliable and accountable

Desired Education/Experience:

  1. Bachelor’s degree and/or five years of office management / administrative experience, preferably in a spiritual retreat center or guest relations setting.
  2. A minimum of three years of supervisory experience.
  3. A minimum of one year of database management experience.
  4. Intermediate to advanced proficiency in Microsoft Office, specifically Word and Excel.
  5. Basic knowledge of QuickBooks accounting software and/or bookkeeping systems.
  6. Good understanding of basic office procedures and best practices.
  7. Ability to work independently, as well as in a team environment.
  8. Experience supervising volunteers.
  9. Experience booking and managing reservations using an online system, a plus.

The Immaculate Heart Community is an Equal Opportunity Employer, M/F/D/V.

Please send resume to:
careers@immaculateheartcommunity.org or fax to 323-785-1561